April 19, 2024
OpenAI, Axel Springer Tackle AI 'Hallucinations' In Journalism
AI

OpenAI, Axel Springer Tackle AI ‘Hallucinations’ In Journalism

Axel Springer, a major European media company, announced a collaboration with OpenAI to integrate ChatGPT, an artificial intelligence (AI) tool, into journalism practices. The partnership, revealed on December 13 through a blog post, entails leveraging content from Axel Springer’s media brands to enhance the training of OpenAI’s extensive language models.

The goal is to improve the user experience of ChatGPT with accurate and authoritative information across diverse topics. Additionally, the collaboration aims to enhance transparency by attributing and linking full articles.

Generative AI chatbots, including ChatGPT, have faced challenges related to factual accuracy, sometimes generating false information known as “hallucinations”. OpenAI previously addressed these concerns in June, announcing initiatives to mitigate AI hallucinations. These inaccuracies involve the generation of misleading or unsupported information by AI systems.

The integration of AI and journalism has raised transparency and misinformation concerns. A global Ipsos study in October indicated that a significant percentage of people believe AI could exacerbate the spread of misinformation. Against this backdrop, OpenAI’s collaboration with Axel Springer seeks to allow ChatGPT users to generate accurate summaries using content from media brands such as Politico, Business Insider, Bild, and Die Welt.

While AI’s potential to combat misinformation is explored through tools like AI Fact Checker and Microsoft’s integration of GPT-4 into its Edge browser, challenges persist.

The Associated Press has responded to concerns by issuing guidelines that restrict the use of generative AI in news reporting, emphasizing the importance of human oversight. In October, scientists from the University of Science and Technology of China and Tencent’s YouTu Lab developed a tool to address AI model “hallucinations.”

Image by creativeart on Freepik

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