May 7, 2024
Microsoft's Responsible AI Chief's Open Web Concerns

Microsoft’s “Responsible AI” Chief’s Open Web Concerns

Natasha Crampton, Microsoft’s chief Responsible AI officer, emphasizes the need to maintain the web ecosystem amid chatbot advancements. Crampton underscores the importance of search engines citing and linking to the sources they draw from, describing it as “part of the core bargain of search.”

Natasha Crampton, the head of Responsible AI at Microsoft. (Microsoft)

Microsoft’s Responsible AI Transparency Report

Microsoft recently released its inaugural “Responsible AI Transparency Report,” a 39-page document outlining its strategies for ensuring the correct use of AI tools. The report highlights the integration of Crampton’s Responsible AI team into the development process of new AI products and details progress in meeting Voluntary AI Commitments, including safety evaluation systems for AI cloud tools and expanding internal AI “red teams.”

Navigating Challenges in AI Governance

While Microsoft’s report addresses various aspects of responsible AI implementation, it falls short in certain areas. Notably, it lacks in-depth discussion on the training data used for AI tools, amid lawsuits alleging the use of copyrighted material without permission. Moreover, recent incidents, such as the Bing chatbot malfunction and vulnerabilities in image tools, raise questions about the efficacy of Microsoft’s AI governance.

Crampton discusses Microsoft’s approach to addressing these challenges, emphasizing early collaboration with engineering teams to assess potential benefits and risks. She highlights the multidisciplinary effort behind initiatives like the Bing Image Creator and underscores the importance of adapting governance systems to address emerging issues swiftly.

Looking ahead, Crampton advocates for clear regulations on the disclosure of synthetically generated content, particularly in election contexts, to prevent misinformation. She also stresses the need for comprehensive privacy legislation as a foundational element of AI regulatory frameworks. Ultimately, Microsoft aims to foster a thriving AI economy while ensuring benefits are equitably distributed and the integrity of the information ecosystem is preserved.

Image by Dane Lane on Flickr

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