April 19, 2024
Latest Cryptocurrency News

FTX Launches Claims Portal That Goes Offline After an Hour

FTX, a cryptocurrency exchange that recently filed for bankruptcy, launched a customer claims portal that mysteriously went offline after being active for roughly an hour.

Numerous social media users reported the FTX claims portal became accessible on July 11. The portal offered customers of the failed crypto exchange, including those with accounts on FTX, FTX.US, Blockfolio, FTX EU, FTX Japan, and Liquid, the chance to access their account details and submit claims to be considered in the company’s restructuring proceedings. As per FTX’s Kroll page, users had until September 29 to submit their claims.

Before going offline, the claims portal indicated that users would be able to view their account balances as of November 11, 2022, the day when FTX filed for bankruptcy in the United States. Users still have the option to file a proof of claim through Kroll’s online customer form or via U.S. mail. At the time of this publication, the claims portal had been offline for approximately one hour.

In June, the debtors involved in FTX’s bankruptcy case announced their intention to launch an online portal for customer claims. The bankruptcy proceedings are currently underway in the District of Delaware, and the former CEO of FTX, Sam Bankman-Fried, is expected to face his first criminal trial for fraud allegations in October.

Image by Freepik

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